Returns & Exchanges
At Zion Cases, we are committed to providing the ultimate protection for your sports card collection. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your Zion cases in their original packaging to ensure they are protected from damage during transit.
Ship It Back
Affix the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the returned cases for quality assurance, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing